Last updated March 13, 2024

All sales are final and no refund will be issued. 

We strive to ensure your satisfaction with every purchase from the Who’s The Mom. However, we understand that circumstances may arise than may be challenging. Therefore, we have the following policy in place: Refunds: We do not offer refunds for change of mind or incorrect sizing. All sales are final unless the item received is significantly not as described or defective. Returns If you believe your item is significantly not as described or defective, please contact us within 30 days of receiving your order at [email protected]. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Exchanges: We do not offer exchanges for items. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Refund Processing Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a 7-10 business days days.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]

Used Clothes Disclaimer

Please note that all items sold in the Who’s The Mom Thrift Boutique are pre-owned and may show signs of wear and tear consistent with previous use. While we carefully inspect each item for flaws and accurately describe their condition to the best of our ability, please keep in mind that thrifted items may have imperfections such as minor stains, loose threads, or small holes.

Color Discrepancies

Additionally, please be aware that the color of items displayed on our website may vary slightly depending on your screen settings. We make every effort to accurately represent the colors of our products, but variations may occur.

Buying Clothes Online

Buying clothes online can be challenging due to factors such as differences in fit, fabric, and personal preferences. We encourage you to carefully review the item descriptions and measurements provided before making a purchase. If you have any questions or concerns, please don’t hesitate to contact us at [email protected] for assistance.

By purchasing items from the Who’s The Mom Thrift Boutique, you acknowledge and accept the inherent characteristics of thrifted clothing and understand that these items are sold in as-is condition.